Frequently Asked Questions

Q. What are your hours?

A. Monday-Thursday 9a-8pm Friday 9a-4p Saturday Closed Sunday-Closed

Q. What is your return policy?

A. In short, upon approval of exchanges/refunds, you have 14 days to submit a request.  Please view full return policy

Q.  How long will it take to receive my order?

A. Orders are normally shipped within 24-48 hours after being placed.  Depending on your location will determine how long US postal service will deliver to your door.

Q. I have a custom order, can I change it?

A. Because your item is customized, once both parties have agreed upon the custom item, agreement has been signed and submitted, and paid for there are no changes that can be made .  Please refer to contract.

Q.  I have a question that needs immediate attention, how can I contact?

A. Our contact phone number is on Contact page (1-877-752-9290) beautyslayaz0316@gmail.com